Gerber Embroidery (Pty) Ltd brings your brand to life through high-definition, tactile embroidery. Based in Johannesburg, we transform digital logos into durable, professional identity pieces. We don’t just sew—we craft impressions that last.
From a single bespoke gift to a full corporate uniform rollout, we scale to fit your needs. We serve schools, medical practices, and businesses across South Africa with a simple promise: Precision in every stitch, delivered to your door.
At Gerber Embroidery (Pty) Ltd, we believe that every stitch tells a story.
Based in Johannesburg, we specialise in high-quality custom embroidery for businesses, schools, sports teams, and individuals who value professionalism, durability, and attention to detail. What started as a passion for branding and quality workmanship has grown into a dedicated embroidery service focused on excellence and reliability.
Gerber Embroidery was founded with a simple goal: to provide beautifully finished embroidery that enhances your brand and stands the test of time.
With our in-house embroidery machine, we are able to maintain strict quality control, fast turnaround times, and consistent results. Bringing production in-house allows us to ensure that every item leaving our workshop meets our standards — and yours.
For the most accurate results, please supply:
* Vector files: AI, EPS, or PDF (preferred)
* High-resolution files: PNG or JPEG (minimum 300dpi)
Vector files allow for the cleanest digitising and sharpest embroidery finish.
If you require embroidery of wording only, please provide:
* The exact spelling (including capital letters)
* The font name (if specific)
* The thread colour required
* The size of the embroidery (in mm or cm)
* The placement on the garment (e.g., left chest, centre front, sleeve, etc.)
If you do not have a specific font, we can recommend suitable embroidery-friendly options.
For logos including text and graphics:
* Avoid screenshots or low-resolution images
*Ensure all text is outlined in vector files
* Specify any special thread colours or finishes
* All artwork will be digitised for embroidery (a once-off digitising fee may apply).
*A digital preview will be sent for approval before production begins.
* If a logo needs to be redrawn or recreated due to low-quality or unsuitable artwork, an artwork/redraw fee will apply.
* Production only starts once artwork and placement are approved.
Detailed Description: Gerber Embroidery (Pty) Ltd is a specialist in the clothing and branding industry, providing high-quality embroidery and corporate identity solutions.
Terms of Supply: We supply goods and services strictly under these terms unless agreed otherwise in writing. Customers are advised to obtain written confirmation for any essential representations; Gerber Embroidery will not be liable for losses where a customer fails to obtain such confirmation.
Deposits: A 50% deposit via EFT is required prior to commencement of work on customer-supplied garments or gifts.
Goods Supplied: If we are supplying the garments, a 75% deposit via EFT is required.
Final Payment: The balance must be paid in full via EFT and reflect in our account prior to the dispatch of goods.
Payment Options: Payment is strictly via Electronic Funds Transfer (EFT). Banking details are provided on request or within our formal quotes.
Price & VAT: Prices are current at the date of delivery and firm as quoted. All prices exclude VAT.
Validity: Quotations are valid for 14 days from the date of issue.
Estimates: Quotes are based on current production costs and are subject to amendment to meet any rise or fall in such costs (e.g., thread or material cost changes).
Additional Work: Extra charges may apply for poorly prepared artwork, multiple proofs, or standing time if machines are held awaiting customer approval.
Timeline: Subject to availability and payment, requests are processed within 3–7 working days (or more depending on the volume of branding required).
Shipping: Delivery is confirmed via a courier tracking number. While we endeavor to meet delivery dates, we are not liable for delays caused by factors outside our control.
Export: Our services are currently available to South African clients only.
Unavailability: If goods are unavailable, we will refund the client in full within 30 days.
Cancellations: Cancellation of orders by the client will attract a 20% administration fee.
Custom Goods: Due to the personalized nature of embroidery, branded goods are non-returnable unless a manufacturing defect is present.
Approvals: Customers will be given the opportunity to approve a sample on fabric. No responsibility is accepted for errors in proofs once approved by the customer.
Ownership of Files: While the customer pays for the right to use an embroidery program, the actual digital file/program remains the sole property of Gerber Embroidery (Pty) Ltd.
Illegal Matter: We reserve the right to refuse embroidery of matter that is illegal or libelous. Customers indemnify us against any claims regarding copyright or trademark infringement.
Risk: All property supplied by the customer to be embroidered is held at the customer’s risk.
Reject Rate: We are allowed a 1-2% reject rate on goods not supplied by us to account for machine spoilage.
Limitation of Liability: Our liability for negligence or default is limited to the sale price of the services or the amount received from the manufacturer.
Data Protection: We take all reasonable steps to protect personal information as defined in the Promotion of Access to Information Act (PAIA) and the POPI Act.
Transaction Security: As payments are made via direct EFT, no credit card details are stored on our site. Your data is handled separately and securely.
Claims: Any shortfalls or damages must be reported in writing within 7 days of delivery. Video proof from the customer is required for disputes and falls under the discretion of Gerber Embroidery (Pty) Ltd
Governing Law: This website and all agreements are governed by the laws of South Africa.
Domicile: Gerber Embroidery (Pty) Ltd chooses its physical address at Watson Street, Helderkruin, Roodepoort 1724 as its domicilium citandi et executandi for all legal purposes.
We combine craftsmanship with professionalism.
We don’t just embroider garments — we help bring brands to life through clean, professional, long-lasting embroidery that makes an impression.
